My research has been published in academic journals such as Information & Management, European Journal of Information Systems, Journal of Computer-Mediated Communication, and Computers in Human Behavior. Via the above submenu you can access a selection of these publications. It also guides you to the pdf file of my Ph.D. thesis.
I also published in the proceedings of academic conferences such as European Conference on Information Systems (ECIS), Pacific Asia Conference on Information Systems (PACIS), Bled eCommerce Conference and Hawaiian International Conference on System Sciences (HICSS) and in Dutch business journals such as Holland Management Review and Tijdschrift voor de Marketing. An overview of my publications is listed in the below.
I also published in the proceedings of academic conferences such as European Conference on Information Systems (ECIS), Pacific Asia Conference on Information Systems (PACIS), Bled eCommerce Conference and Hawaiian International Conference on System Sciences (HICSS) and in Dutch business journals such as Holland Management Review and Tijdschrift voor de Marketing. An overview of my publications is listed in the below.
PUBLICATION OVERVIEW
Verhagen, T., Feldberg, F., Van den Hoof, B, Meents, S. & Merikivi, J, understanding Users’ Motivations to Engage in Virtual Worlds: A Multipurpose Model and Empirical Testing. Computers in Human Behavior, 2012, 28, 484-495.
Verhagen, T. & Van Dolen, W. The influence of online store beliefs on consumer impulse buying: A model and empirical application, Information & Management, 2011, 48, 320-327.
Verhagen, T., Feldberg, F., Van den Hoof, B, Meents, S. & Merikivi, J., Satisfaction with virtual worlds: An integrated model of experiential value, Information & Management, 2011, 48(6), 201-207.
Verhagen, T., Van Nes, J., Feldberg, J. & Van Dolen, W. Virtual customer service agents: Using social presence and personalization to shape online service encounters, Serie Research Memoranda VU, 2011, 10, pp. 48.
Verhagen, T., Boter, J. & Adelaar, T., The effect of product type on consumers’ preference for website content elements: an empirical study, Journal of Computer-Mediated Communication, 2010, 16, 139-170.
Merikivi, J., Verhagen, T. & Feldberg, F., Having belief(s) in social virtual worlds: a decomposed approach, Serie Research Memoranda VU, 2010, 10, pp. 37.
Verhagen, T. & Van Dolen, W., Explaining online purchase intentions: a multi-channel store image perspective, Information & Management, 2009, 46, 77-82.
Verhagen, T., Feldberg, F., Van den Hooff, B. & Meents, S., Understanding virtual world usage: a multipurpose model and empirical testing, Proceedings of the 17th European Conference on Information Systems, Verona, June 7-10.
Verhagen, T. & Van Dolen, W., The influence of online store characteristics on consumer impulsive decision-making: a model and empirical application, Serie Research Memoranda VU, 2009, 46, pp. 34.
Meents, S. & Verhagen, T., Investigating the impact of C2C electronic marketplace quality on trust, Serie Research Memoranda VU, 2008, 8, pp. 69.
Verhagen, T., Feldberg, F, Van den Hooff, B. & Meents, S., Explaining user adoption of virtual worlds: towards a multipurpose motivational model, Serie Research Memoranda VU, 2008, 6, pp. 37.
Verhagen, T. & Meents, S., A framework for developing semantic differentials in IS Research: Assessing the meaning of electronic marketplace quality, Serie Research Memoranda VU, 2007, 16, pp. 65
Verhagen, T. & Dukers, J., Falende online dienstverlening: waarom kijkers niet kopen, Tijdschrift voor Marketing, 2007, juni, p. 54-55.
Verhagen, T. & Van Dolen, W., Explaining online purchase intentions: a multi-channel store image perspective, Serie Research Memoranda, 2007, 8, pp. 28.
Verhagen, T., Meents, S. & Tan, Y-H., Perceived risk and trust associated with purchasing at electronic marketplaces, European Journal of Information Systems, 2006, 15, 542-555.
Verhagen, T. & Huisman, J., Self-service in de webwinkel: is meer altijd beter?, InforMAAtie, November, 2006, 3, p. 20-23.
Verhagen, T., Meents, S. & Tan, Y-H., Perceived risk and trust associated with purchasing at electronic marketplaces, Serie Research Memoranda 2006, 1, pp.38.
Verhagen, T., Meents, S. & Tan, Y-H., The role of electronic marketplace quality in building online trust, Proceedings of the 18th Bled eConference, June 2005, Bled, Slovenia.
Verhagen, T. & Broere, F., Een effectief ingerichte webwinkel: het koopproces central, Tijdschrift voor de Marketing, 2005, September, p.28-30.
Verhagen, T. & Boter, J., The importance of website content in online purchasing across different types of products, Serie Research Memoranda, 2005-10, pp.28
Van der Heijden, H. & Verhagen, T., Online store image: conceptual foundations and empirical measurement, Information and Management, vol. 41, no. 5, pp. 609-617, May 2004.
Meents, S., Tan, Y-H. & Verhagen, T., Distinguishing different types of initial trust in online C2C auction markets, Proceedings of the 17th Bled eCommerce Conference, June 2004, Bled, Slovenia.
Verhagen, T., Tan, Y-H. & Meents, S., An empirical exploration of trust and risk associated with purchasing at electronic marketplaces, Proceedings of the 17th Bled eCommerce Conference, June 2004, Bled, Slovenia.
Verhagen, T. & Tan, Y-H., Perceived risk and trust associated with purchasing at electronic marketplaces, Proceedings of the 12th European Conference on Information Systems (ECIS), June 2004, Turku, Finland.
Verhagen, T & Creemers, M., De weg naar website effectiviteit, Avenir Economisch Bulletin, December 2004, pp 30-31 & 36-37.
Van der Heijden, H., Verhagen, T. & Creemers, M., Understanding online purchase intentions: contributions from technology and trust perspectives, European Journal of Information Systems, 2003, 12, pp. 41-48. Nominated as the 3rd most highly cited paper in EJIS in the period 1990-2010.
Meents, S., Tan, Y-H. & Verhagen, T., Distinghuishing different types of trust in online B2B marketplaces, 10th Research Symposium on Emerging Electronic Markets (RSEEM), September 2003, Bremen.
Verhagen, T., Effectieve online marketing: website content als instrument en taal, Tijdschrift voor de Marketing, December 2003.
Verhagen, T., Tan, Y-H. & Meents, S., Perceived risk and trust associated with purchasing at Electronic Marketplaces, EIASM second workshop on trust within and between organizations, 23-24 October 2003, Amsterdam.
Verhagen, T., Towards Understanding Online Purchase Behavior, Doctoral Dissertation, September 2003, Tinbergen Institute Research Series, Vrije Universiteit Amsterdam, ISBN: 9 5170 721 5.
Verhagen, T., van den Ham, E. & Creemers, M.R., Functional online store attributes: towards a classification of CDSS content, Serie Research Memoranda VU, July 2003.
Heijden, H. van der & T. Verhagen, Measuring and assessing online store image: a study of two online bookshops in the benelux, Proceedings of the 35 Hawaiian International Conference on System Sciences (HICSS), January 2002, Nominated for Best Paper Award.
Verhagen, T. & Creemers, M., Inrichting online winkels laat veel te wensen over, Automatisering Gids, 2002, no. 23, 7 juni.
Verhagen, T., Vries, W. de & van den Ham, E., Succesvol online verkopen vereist inzicht in de ondersteuning van het aankoopproces, Holland Management Review, 2002, no. 81, jan-feb, pp. 38-49.
Verhagen, T., Noteberg, A. & Adelaar, T. (eds), Multidisciplinary Perspectives on Electronic Commerce:
Facing New Realities, Proceedings of the 4th Edispuut Conference: Multidisciplinary Perspectives on Electronic Commerce: Facing New Realities, October 2001. ISBN: 90-9015510-4.
Bakker, I., Verhagen, T. & van den Ham, E., Hoe verleid je een financiële klant online?, VVP Weekblad voor financiële dienstverleners, 2001, nr 31/32, 8 augustus.
Heijden, H.v.d., Verhagen, T. & Creemers, M. Predicting online purchase behaviour: replications and tests of competing models, Proceedings of the 34 Hawaiian International Conference on System Sciences (HICSS), January 2001, Best Paper Award Nominee.
Heijden, H. van der, Verhagen, T. & Creemers, M., Predicting Online Purchase Behavior: Replications and Tests of Competing Models, Serie Research Memoranda VU, June 2000.
Heng, M.S.H., Creemers, M. & Verhagen, T., Some Prerequisites for Electronic Commerce, Fourth Pacific Asia Conference on Information Systems (PACIS), Hong-Kong, June 2000.
Heng, S.H., Creemers, M. & Verhagen, T., Some Prerequisites for Ecommerce, Serie Research Memoranda VU, January 2000.
Verhagen, T., Towards an Internet Generation Pre-Transaction Model, Serie Research Memoranda VU, July 1999.
Verhagen, T., Feldberg, F., Van den Hoof, B, Meents, S. & Merikivi, J, understanding Users’ Motivations to Engage in Virtual Worlds: A Multipurpose Model and Empirical Testing. Computers in Human Behavior, 2012, 28, 484-495.
Verhagen, T. & Van Dolen, W. The influence of online store beliefs on consumer impulse buying: A model and empirical application, Information & Management, 2011, 48, 320-327.
Verhagen, T., Feldberg, F., Van den Hoof, B, Meents, S. & Merikivi, J., Satisfaction with virtual worlds: An integrated model of experiential value, Information & Management, 2011, 48(6), 201-207.
Verhagen, T., Van Nes, J., Feldberg, J. & Van Dolen, W. Virtual customer service agents: Using social presence and personalization to shape online service encounters, Serie Research Memoranda VU, 2011, 10, pp. 48.
Verhagen, T., Boter, J. & Adelaar, T., The effect of product type on consumers’ preference for website content elements: an empirical study, Journal of Computer-Mediated Communication, 2010, 16, 139-170.
Merikivi, J., Verhagen, T. & Feldberg, F., Having belief(s) in social virtual worlds: a decomposed approach, Serie Research Memoranda VU, 2010, 10, pp. 37.
Verhagen, T. & Van Dolen, W., Explaining online purchase intentions: a multi-channel store image perspective, Information & Management, 2009, 46, 77-82.
Verhagen, T., Feldberg, F., Van den Hooff, B. & Meents, S., Understanding virtual world usage: a multipurpose model and empirical testing, Proceedings of the 17th European Conference on Information Systems, Verona, June 7-10.
Verhagen, T. & Van Dolen, W., The influence of online store characteristics on consumer impulsive decision-making: a model and empirical application, Serie Research Memoranda VU, 2009, 46, pp. 34.
Meents, S. & Verhagen, T., Investigating the impact of C2C electronic marketplace quality on trust, Serie Research Memoranda VU, 2008, 8, pp. 69.
Verhagen, T., Feldberg, F, Van den Hooff, B. & Meents, S., Explaining user adoption of virtual worlds: towards a multipurpose motivational model, Serie Research Memoranda VU, 2008, 6, pp. 37.
Verhagen, T. & Meents, S., A framework for developing semantic differentials in IS Research: Assessing the meaning of electronic marketplace quality, Serie Research Memoranda VU, 2007, 16, pp. 65
Verhagen, T. & Dukers, J., Falende online dienstverlening: waarom kijkers niet kopen, Tijdschrift voor Marketing, 2007, juni, p. 54-55.
Verhagen, T. & Van Dolen, W., Explaining online purchase intentions: a multi-channel store image perspective, Serie Research Memoranda, 2007, 8, pp. 28.
Verhagen, T., Meents, S. & Tan, Y-H., Perceived risk and trust associated with purchasing at electronic marketplaces, European Journal of Information Systems, 2006, 15, 542-555.
Verhagen, T. & Huisman, J., Self-service in de webwinkel: is meer altijd beter?, InforMAAtie, November, 2006, 3, p. 20-23.
Verhagen, T., Meents, S. & Tan, Y-H., Perceived risk and trust associated with purchasing at electronic marketplaces, Serie Research Memoranda 2006, 1, pp.38.
Verhagen, T., Meents, S. & Tan, Y-H., The role of electronic marketplace quality in building online trust, Proceedings of the 18th Bled eConference, June 2005, Bled, Slovenia.
Verhagen, T. & Broere, F., Een effectief ingerichte webwinkel: het koopproces central, Tijdschrift voor de Marketing, 2005, September, p.28-30.
Verhagen, T. & Boter, J., The importance of website content in online purchasing across different types of products, Serie Research Memoranda, 2005-10, pp.28
Van der Heijden, H. & Verhagen, T., Online store image: conceptual foundations and empirical measurement, Information and Management, vol. 41, no. 5, pp. 609-617, May 2004.
Meents, S., Tan, Y-H. & Verhagen, T., Distinguishing different types of initial trust in online C2C auction markets, Proceedings of the 17th Bled eCommerce Conference, June 2004, Bled, Slovenia.
Verhagen, T., Tan, Y-H. & Meents, S., An empirical exploration of trust and risk associated with purchasing at electronic marketplaces, Proceedings of the 17th Bled eCommerce Conference, June 2004, Bled, Slovenia.
Verhagen, T. & Tan, Y-H., Perceived risk and trust associated with purchasing at electronic marketplaces, Proceedings of the 12th European Conference on Information Systems (ECIS), June 2004, Turku, Finland.
Verhagen, T & Creemers, M., De weg naar website effectiviteit, Avenir Economisch Bulletin, December 2004, pp 30-31 & 36-37.
Van der Heijden, H., Verhagen, T. & Creemers, M., Understanding online purchase intentions: contributions from technology and trust perspectives, European Journal of Information Systems, 2003, 12, pp. 41-48. Nominated as the 3rd most highly cited paper in EJIS in the period 1990-2010.
Meents, S., Tan, Y-H. & Verhagen, T., Distinghuishing different types of trust in online B2B marketplaces, 10th Research Symposium on Emerging Electronic Markets (RSEEM), September 2003, Bremen.
Verhagen, T., Effectieve online marketing: website content als instrument en taal, Tijdschrift voor de Marketing, December 2003.
Verhagen, T., Tan, Y-H. & Meents, S., Perceived risk and trust associated with purchasing at Electronic Marketplaces, EIASM second workshop on trust within and between organizations, 23-24 October 2003, Amsterdam.
Verhagen, T., Towards Understanding Online Purchase Behavior, Doctoral Dissertation, September 2003, Tinbergen Institute Research Series, Vrije Universiteit Amsterdam, ISBN: 9 5170 721 5.
Verhagen, T., van den Ham, E. & Creemers, M.R., Functional online store attributes: towards a classification of CDSS content, Serie Research Memoranda VU, July 2003.
Heijden, H. van der & T. Verhagen, Measuring and assessing online store image: a study of two online bookshops in the benelux, Proceedings of the 35 Hawaiian International Conference on System Sciences (HICSS), January 2002, Nominated for Best Paper Award.
Verhagen, T. & Creemers, M., Inrichting online winkels laat veel te wensen over, Automatisering Gids, 2002, no. 23, 7 juni.
Verhagen, T., Vries, W. de & van den Ham, E., Succesvol online verkopen vereist inzicht in de ondersteuning van het aankoopproces, Holland Management Review, 2002, no. 81, jan-feb, pp. 38-49.
Verhagen, T., Noteberg, A. & Adelaar, T. (eds), Multidisciplinary Perspectives on Electronic Commerce:
Facing New Realities, Proceedings of the 4th Edispuut Conference: Multidisciplinary Perspectives on Electronic Commerce: Facing New Realities, October 2001. ISBN: 90-9015510-4.
Bakker, I., Verhagen, T. & van den Ham, E., Hoe verleid je een financiële klant online?, VVP Weekblad voor financiële dienstverleners, 2001, nr 31/32, 8 augustus.
Heijden, H.v.d., Verhagen, T. & Creemers, M. Predicting online purchase behaviour: replications and tests of competing models, Proceedings of the 34 Hawaiian International Conference on System Sciences (HICSS), January 2001, Best Paper Award Nominee.
Heijden, H. van der, Verhagen, T. & Creemers, M., Predicting Online Purchase Behavior: Replications and Tests of Competing Models, Serie Research Memoranda VU, June 2000.
Heng, M.S.H., Creemers, M. & Verhagen, T., Some Prerequisites for Electronic Commerce, Fourth Pacific Asia Conference on Information Systems (PACIS), Hong-Kong, June 2000.
Heng, S.H., Creemers, M. & Verhagen, T., Some Prerequisites for Ecommerce, Serie Research Memoranda VU, January 2000.
Verhagen, T., Towards an Internet Generation Pre-Transaction Model, Serie Research Memoranda VU, July 1999.